6rwen Privacy Policy

Introduction and Applicability

6rwen is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how 6rwen collects, stores, uses, and discloses your personal information.

This policy applies to the website https://6rwen.cam and all related services. By using this platform, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any terms of this policy, please refrain from using our platform.

6rwen is for individuals aged 21 and above only. It is not our intention to collect information from minors, and if we become aware that any minor has provided information, we will delete it immediately.

What Information We Collect

6rwen collects various types of information, which are described in detail below:

2.1 Personally Identifiable Information

During account registration and verification, we may collect the following information:

• Full name and date of birth
• Email address
• National ID card or passport details (for KYC verification)
• Current address
• Occupation and source of income (to ensure responsible gaming)

2.2 Financial Information

To process transactions, we collect:

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (where required)
• Deposit and withdrawal history
• Transaction amounts and dates

We never store full bank account numbers or card numbers on our servers — payments are processed through the encrypted gateway of the respective payment provider.

2.3 Technical Information

Information collected automatically while using the platform:

• IP address and device identifier
• Browser type and version
• Operating system information
• Cookie and session data
• Page visit logs and click patterns
• Login time and location (for fraud prevention)

2.4 Gaming Activity

• Play history and bet amounts
• Win and loss records
• Bonus and promotion usage information
• Responsible gaming settings and limit information

Purpose of Using Information

6rwen uses your information for the following legitimate purposes:

3.1 Service Delivery and Operations

• Account creation and management
• Transaction processing — deposits, withdrawals, and bonus distribution
• Keeping gaming services running without interruption
• Resolving technical issues and providing support

3.2 Identity Verification and Security

• Completing the KYC (Know Your Customer) process
• Preventing fraud, money laundering, and illegal activity
• Blocking unauthorized access to accounts
• Taking action against the creation of multiple accounts

3.3 Meeting Legal Obligations

• Complying with applicable legal requirements
• Providing required information to financial institutions and regulatory bodies
• Maintaining records for dispute resolution

3.4 Improved User Experience

• Providing personalized promotions and bonus offers
• Presenting content based on preferred games and categories
• Analyzing and improving platform performance
• Improving the quality of customer service

Data Storage and Security

6rwen adopts industry-standard technical and organizational measures to protect your information. Our security framework consists of the following elements:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• Database Encryption: Sensitive information remains encrypted while stored.
• Access Controls: Only authorized personnel can access information on a need-to-know basis.
• Regular Security Audits: System security vulnerabilities are checked regularly.
• Data Backup: Secure backups of data are taken at regular intervals.

4.1 Data Retention Period

In accordance with legal obligations and regulatory guidance, 6rwen retains information under the following policy:

• Active account data: for as long as the account remains active.
• Transaction records: for a minimum of five years from the date of the last activity.
• KYC documents: for the period required to meet legal requirements.
• After account closure: information necessary for fraud investigations and legal claims may be retained.

Sharing Information with Third Parties

6rwen does not sell your personal information or share it with third parties without authorization for commercial purposes. However, information may be shared in specific circumstances:

5.1 Service Providers

Third parties that assist in operating our platform, such as payment processors (bKash, Nagad, Rocket, Upay), technology service providers, and security service providers, receive only the information necessary to provide their services. They may not use this information for any other purpose.

5.2 Legal Requirements

We may be required to disclose information in response to court orders, lawful requests from government agencies, or legal obligations.

5.3 Fraud and Crime Prevention

Information may be shared with relevant authorities for investigations into fraud, money laundering, or other legal violations.

5.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. Prior notice will be given in such cases.

Cookie Policy

The 6rwen platform uses cookies to improve user experience and manage technical operations. Cookies are small text files stored on your device.

6.1 What Types of Cookies We Use

• Essential Cookies: Essential for the basic functioning of the platform — maintaining login sessions, security verification.
• Functionality Cookies: For remembering your preferences and settings.
• Analytics Cookies: For monitoring and improving platform usage.

You can disable cookies from your browser settings, but this may limit some features of the platform.

User Rights

As a 6rwen user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (except where required by law).
• Right to Restrict Processing: In certain cases, you may request that the processing of your information be limited.
• Right to Portability: You may request to receive your information in a structured, common format.
• Right to Object: You may object to certain types of processing of your information.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will respond within 30 days of receiving your request.

Protection of Minors

6rwen is for individuals aged 21 and above only. We do not intentionally collect any information from minors. Age verification measures are in place during the registration process.

If we become aware that information from a minor has been collected without our knowledge, we will immediately delete that information and close the relevant account. Parents or guardians may contact us at [email protected] regarding this matter.

International Data Transfers

6rwen's servers and service providers may be located in various countries. Your information may be transferred outside of Bangladesh. In such cases, we ensure that:

• The receiving organization maintains adequate protection measures.
• Data protection standards are ensured through contractual arrangements.
• No third party may use this information without authorization.

Changes to the Policy

6rwen reserves the right to change and update this privacy policy as needed. For significant changes, we will:

• Publish a notice in a prominent place on the website.
• Notify registered email addresses.
• Update the "Last Updated" date at the top of the policy.

Continuing to use the platform after a revised policy is published will be considered as your acceptance of the new policy. We recommend visiting this page regularly.

Responsible Gaming and Data Protection

6rwen believes that responsible gaming and data protection complement each other. Using information about your gaming behavior, we:

• Identify unusual or harmful gaming patterns.
• We actively provide assistance when needed.
• We remember and enforce self-exclusion requests.
• We help set deposit and loss limits.

To learn more about responsible gaming, visit our Responsible Gaming page.

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We will try to respond to your message as quickly as possible. For formal complaints related to data protection, we aim to respond within 30 business days.